Complete

IT Management

As your hands-on IT partner, we do all the heavy lifting in your IT environment, giving you the time and confidence to focus on growing your business.

Helpdesk and support

We provide near-instant support, practically eliminating any form of waiting time. We ensure that IT experts pick up your call in few minutes and actively attempt to resolve the issue right on the call, without any tickets.

Of course, if we can’t solve your issues remotely, we will be at your office in no time, because we are local to you. What’s more, we do all this with the perfect blend of cheerfulness and excellence – like nothing you have experienced before.

Proactive maintenance

Rather than wait for an IT problem to come up, we proactively ensure that your systems are running optimally always. By consistently cleaning and updating your computers, they have a longer lifespan, operate faster and keep your staff happy and productive.

You have very little reason to call us for help, because everything works so perfectly. And when you do need to reach out, most of the time, we are already proactively working to fix the situation.

Status monitoring

We understand your IT to a ‘T’ and will inform you whenever something requires your attention.

Whether it is hardware depreciation, employee behavior or possible efficiency gains; we keep you in the loop.

Endpoint Detection Response Technology maps a team member's regular activity and informs us when an unusual action is taken

Cyber security & anti-virus

With the whole world moving online, you cannot possibly keep relying on antivirus or VPN to keep your vital data secure. Imagine if your data was lost, or worse, stolen… It happens more often than you think, but we make sure it never happens to you.

Whether it is an outside attack, or internal corruption, we ensure your mission critical data stays 100% bulletproof.

Enterprise-grade anti-virus and anti-malware

Onsite training to reduce human error

Data management systems ensure that everything is secure

Cybersecurity Alignment

We help assess your company’s current security posture and identify areas for improvement. We provide continuous monitoring and management of security systems, regular software updates, patch management, and security assessments to identify and remediate vulnerabilities.

Additionally, we provide training for employees to raise awareness about best practices for cybersecurity and help them stay vigilant against phishing scams and other forms of social engineering. Partner with us to give your business a strong defense against cyber threats.

HIPAA Audits

We play a crucial role in helping healthcare organizations meet up with HIPAA regulations. We assist with implementing the controls over handling and protection of sensitive patient information by providing technical expertise, specialized solutions, and ongoing support to ensure organizations remain compliant.

We also offer regular security audits, data backup, disaster recovery solutions, and secure data storage to help your organization meets its HIPAA obligations. By partnering with us, you can have peace of mind that your information technology infrastructure is secure and compliant. We do this so that you can focus on providing high-quality patient care.

Data backups & disaster recovery

What happens in case of a fire or flood? Data is crucial to running your business, but is also very fragile. Every organization needs fail-proof back-ups in multiple geographic locations.

We help keep you prepared for anything… While others are trying to figure how to stay afloat, you’d be thriving.

Bounce back from massive emergency in hours, not days.

We regularly perform 'backup restore tests'

Includes backups for cloud tools, such as Microsoft 365